Q. How long does shipping take?

A. Please allow 2-3 business days for orders to be processed. After orders are processed, shipping takes 2-4 business days depending on address.

Q. Can I order on online and pick up in store/salon?

A. Unfortunately, not at this time.

NOTE: Effective February 1, 2024, We transitioned back to online only in efforts to adapt newer, faster and sufficient delivery options.

Q. Are products available in stores?

A. Unfortunately, not at this time.

Q. Can the products be returned/exchanged?

All sales are final, in order to protect public safety.

Q. Does BLOOM Elements work on alopecia/medial conditions/hereditary hair loss?

A. It is best to consult with a dermatologist for the best treatment options.

Q. Is it safe to use on children?

A. Absolutely! We recommend always doing a patch test before trying ANY new products.

Q. Does it work for men?

A. Absolutely, all hair types and textures.

Q. What hair types does it work on?

A. All textures and all hair types.

Q. Can BLOOM Elements be used on chemically treated hair?

A. Yes! It is designed to restore chemically treated hair from the inside and out